Contact

Question: How long will my order take to arrive?

Shipping can take 1 to 3 weeks.

TRACK YOUR ORDER HERE

FAQ

Customer service email address: support@crystalhero.reamaze.com 

Where do you ship to?

Worldwide.

Where is my order confirmation email?

Your confirmation was sent to the email that you used when completing your purchase.

Some items were missing from my order!

We may send your order in multiple packages. The rest of your order is on it's way and should arrive within a short time frame.

Refunds, missing or damaged items?

We happily refund or replace any missing or damaged items, please just contact us and describe the problem, if at all possible send a photo of any damaged items.

Love and light from the team at: Crystal Hero
68 West Bay Road, Grand Cayman, Cayman Islands, KY1-1003